Warranty & returns
Warranty
We thoroughly inspect every watch before offering it through our store and, when necessary, ensure that it is fully serviced. However, sometimes defects arise and therefore we offer a 12-month warranty on each watch purchased. This warranty covers solely mechanical defects (related to the movement) and excludes issues arising from normal wear and tear, accidents, or improper use.
Excluded from the warranty are, among other, the waterproofness of the watch, as well as breaking/loss of the glass, winding stem, winding crown, spring, buttons and pushers and such, and the strap/bracelet. Also excluded is damage caused by falling/bumping of the watch or through the presence of dirt or moisture in the watch.
Returns
in short, we’re not that difficult when it comes to returns and exchanges. We firmly stand behind our products and do our best to ensure you are completely satisfied with your purchase.
You have the right to return your purchase within fourteen (14) days of receipt of the product and there’s no need to tell us why. During this period you may do with the product what is reasonably necessary to evaluate it.
The return period will expire 14 days after the day you received the product.
